First and foremost, we take great pride in being easy to do business with and very responsive to clients of all sizes, even with the smallest requests. For example, we’ve designed a customizable billing process to give our clients exactly the kind of invoice they have asked for. That’s just how we do things. We earn your business; we don’t expect your business.
Our maintenance team is made up of the industry’s best (Top Gun caliber) engineers with significant, hands-on experience in mainframes, distributed platforms and a variety of peripheral devices. In addition, we provide ongoing training to our engineering team at our diagnostics lab in Eagan, Minnesota. In addition to technical expertise, we specifically search for and hire engineers that meet our standards for attention to detail, thorough communications and team attitude. To avoid finger pointing, we hire the kind of engineers that place greater focus on solving the problem at hand.
Our inventory of mainframe hardware is the largest independent inventory of mainframe hardware in the world. We also have a thorough inventory of parts for distributed systems, disk, tape, connectivity products and controllers. We have all the back-up parts, features, add-ons and upgrade items necessary to maintain your mainframes, distributed and peripheral hardware.
Not only can we offer hardware maintenance, we are fully capable of bundling your hardware requirements with a maintenance package to save you even more money. Our IBM hardware is fully tested, certified and banded by the manufacturer at our diagnostics lab. We also provide all necessary systems assurance for bundled hardware and maintenance orders.
It doesn’t cost you anything to involve QSGI. In fact, by including us early in your planning, you create the leverage necessary to save significant budget dollars. |
